Delivery Policy
1. Introduction
FUDA CORPORATION LIMITED (“we”, “us”, “our”) operates the website https://namaskar.store/ and offers a variety of physical and digital products related to yoga, including aroma candles, diffusers, fragrance sachets, tree of life decorations, and online yoga courses. This Delivery Policy outlines the terms and conditions under which we deliver these products to you.
2. Physical Goods
Delivery Options
We offer worldwide delivery for our product range, thus terms of delivery may vary based on the destination:
- UK Delivery: Typically takes 5-7 business days.
- International Delivery: typically takes 7-21 business days.
Shipping Charges
Shipping charges for your order will be calculated and displayed at checkout based on your delivery address.
International Delivery
We offer international shipping worldwide. Please note that international deliveries may be subject to import duties and taxes, which are levied once the package reaches your country. You will be responsible for paying these charges if they apply. O we advise that you check with your local tax authorities if any additional costs apply to you.
Tracking Your Order
Once your order is dispatched, you will receive a shipment confirmation email with your tracking number. You can use this number to track your order via our courier’s website.
Risk of Loss
The risk of loss and title for all products purchased via our website pass to you upon our delivery to the carrier.
3. Digital Goods
Delivery of Digital Goods
Our digital goods, such as online yoga courses, are delivered electronically via email.
Accessing Digital Goods
Upon successful payment, you will receive an email with instructions on how to access the digital product. Please ensure that your email address is correct at the time of purchase to avoid any issues with delivery.
No Shipping Fees
There are no shipping fees associated with digital goods as they are delivered electronically.
4. Delivery Issues
Missed Delivery
If you are not at home when your product is delivered, the carrier will leave a note explaining where your package is and how you can rearrange delivery.
Damaged Items
If you receive a damaged product, please contact us immediately at info@namaskar.store with detailed photos and a description of the damage. We will arrange for a replacement or refund according to our Return Policy.
Digital Goods Issues
For issues related to accessing digital goods, such as not receiving your access email or having trouble viewing your course, please contact our customer support for assistance at info@namaskar.store.
5. Contact Us
If you have any questions or concerns regarding our Delivery Policy, or if you need assistance with your delivery, please contact us at:
- Email: info@namaskar.store
- Address: FUDA CORPORATION LIMITED, 5 Brayford Square, London, United Kingdom, E1 0SG
We are committed to ensuring that your experience with our website and your products is as smooth and enjoyable as possible. Thank you for choosing FUDA CORPORATION LIMITED.
